Gillian Drakeford MBE
The Power of People & Purpose
Gillian Drakeford drove success for retail superbrand IKEA, leading the company in the UK and China, and heading up its global retail experience programme. She is passionate about the power of purpose-led, people-centric organisations to deliver sustainable success.
Biography
Gillian Drakeford MBE is a global retail leader, chair, advisor and speaker, with a distinguished career spanning senior leadership roles at IKEA in the UK, Ireland and China. She played a pivotal role in shaping the superbrand’s global retail experience programme and is widely recognised for her ability to turn strategy into meaningful outcomes by connecting people, systems and purpose.
Known for her inclusive leadership and compelling communication style, Gillian builds strong organisational cultures that drive results. She is a passionate advocate for true meritocracy in the workplace, championing diversity, inclusion and employee empowerment.
Gillian’s profile as a business leader has earned her extensive media coverage, with features in national publications such as The Guardian and The Independent, as well as regular appearances in business and trade outlets including This is Money and Retail Gazette. Her media presence reflects her status as a respected voice in retail, leadership and social impact.
Today, Gillian supports purpose-driven organisations as a consultant and advisor, most recently working with the Greater Manchester Combined Authority and One+All, a B Corp-certified, employee-owned schoolwear supplier. She also chairs Back on Track, a Manchester-based charity supporting adults facing multiple disadvantages, and serves as a non-executive director for One Manchester Housing Association and Trust Alliance Group. Gillian was awarded an MBE in the 2018 New Year Honours for services to the economy.
Speaking
Gillian brings her experiences to life on stage as lessons for the audience.
Interviews
Gillian has great stories to tell in a fireside chat format.
Broadcast
Gillian is an experienced on-air performer and commentator.
Topics
Gillian has huge experience in retail, so is well suited to retail events. But her real passion is about engaging people in purpose-led organisations. Topics might include:
Leadership and Development for Purpose-Led Organisations
Customer Centricity: Mindset and Organisational Focus
From Single to Omni-Channel: Digital As Enabler
Customers Aren’t Digital: Understanding the Whole Human
What do you get when you book Gillian to speak?
Gillian is an experienced speaker with an audience of her own who is happy to work with you to help you promote your event.
This can include:
Pre-event video
Co-operation in pre-event PR and media interviews
Contributed articles for event blogs or programmes
Promotion on social media
