New platform updates: Talent Analytics & Code of Conduct

Our platform keeps evolving with two small but important updates coming today.

Talent Analytics

The first update is around how your agent understands you, where your career is at, and how we can help you. When we pushed the Talent Map and the Feedback Engine out to you, we skipped some parts so that we could get them to you sooner. One of these was giving your agent easy access to the output of these tools in the platform.

As of today, your agent has a new ‘Talent Analytics’ view that shows them a number of key pieces of information about you. This includes your Talent Map scores, and key data about the feedback you have received. Seeing this will allow agents of those in the Professional and Premier tiers to better advise you, and allow us to better shape our development content so that we are targeting it to areas that the most people are struggling with.

For full transparency, we’re also looking at updates to your photography and videos, and at your engagement with us and the platform. Which pieces of content and coaching propositions are proving popular, for example. The aim is to give us the information we need to improve our proposition and to better help you personally.

We’ve designed our Talent Analytics view to be modular, so as we add more features (watch this space), we’ll be adding more modules. For example, a single view of all the enquiries we’ve handled for you - something we’ll also be exposing to you, once the new CRM system is bedded in.

Code of Conduct

We simplified and streamlined our speaker Code of Conduct a few months ago, but it came too late to be integrated into the new onboarding process. That changes today, with an added checkbox and a link to the code of conduct for everyone who comes through the online application stream - which is every new speaker now.

The Code of Conduct replaces much of our original Client Guide (and is much shorter and simpler!) so if you joined us before the update, it’s worth having a read here: https://platform.pomona.partners/cms/pages/99/Code_of_Conduct.

What’s Next?

We’re juggling our development roadmap a bit at the moment. We have a lot of things we want to do, both to help us promote you, and to help us develop you. There will be a lot of small changes and fixes in the next few months alongside one big piece of development, which is adding our own email marketing platform. This will streamline our communications with you, but also integrate with our new CRM system, giving us much better ability to run targeted campaigns on your behalf - e.g. following up a year after an enquiry to try and get someone booked for the same event.

Watch this space for more news.